For players aged 21 and above only

fb89's commitment to responsible gambling

fb89 believes entertainment should always be enjoyed safely and mindfully — we are always by your side to make sure you are protected.

Why is responsible gambling important?


Online gaming and betting have become a popular form of entertainment in Bangladesh. fb89 wants this experience to always remain enjoyable and controlled. Gambling should never be seen as a solution to financial problems — it is simply entertainment.

At fb89 we are committed to creating an environment where every player stays aware of their own limits, can ask for help when needed, and always plays for fun — free from the pressure of earning money.

Remember: Losing a bet is not a reason to place another bet trying to win it back. Each bet works independently. Play within your budget and treat any money lost as entertainment spending that is gone.

Our protection tools


Setting deposit limits

You can set daily, weekly, or monthly deposit limits. Once a limit is set, fb89 enforces it automatically — no need to worry about going over budget. Lowering a limit takes effect immediately; raising one may require a short waiting period.

Time-out break

Taking a break from time to time is important. At fb89 you can temporarily close your account for a period of days or weeks. You cannot log in while a time-out is active, but the account resumes automatically once the period ends.

Self-Exclusion

If you feel gambling is getting out of control, you can choose a permanent or long-term self-exclusion at fb89. The account will be fully closed and no further promotional messages will be sent.

Bet limit control

Decide in advance how much you will wager in each session. Use fb89's bet limit feature to make decisions in line with your budget during every game — protect yourself from placing excessive bets on impulse.

Session time limits

If you play beyond a set time, fb89 will send you an alert. You can also set a total daily session time limit yourself, so you can maintain a balance with family and other responsibilities.

24/7 support service

fb89's support team is always ready for any concern or issue. Chat in Bengali via live chat or email [email protected] — help is available day or night.

Warning signs of problem gambling


Check whether any of the following are happening in your life. If more than one applies, it may be time to seek help.

  • You are placing bigger bets to try to win back lost money — falling into "chasing losses."
  • Gambling is causing you to neglect responsibilities toward family, friends, or work.
  • You are borrowing money or dipping into savings to fund your gambling.
  • You are hiding from people close to you how long or how much you are playing.
  • You are gambling to escape stress, loneliness, or depression.
  • You have tried to stop playing but have not been able to.
  • You are dreaming of winning big at gambling and see it as your only financial solution.

Simple steps to get help


1

Acknowledge it to yourself

The first step toward solving the problem is to honestly ask yourself — "Is my gambling under control?" Having the courage to admit it is the first step toward change.

2

Set account limits

Log in to fb89 and set deposit limits, time limits, or a time-out from account settings. Activating these is completely free and takes effect immediately.

3

Contact fb89 support

Reach out via live chat or by email at [email protected]. Our support team can speak Bengali and will assist you through the self-exclusion process.

4

Get professional help

If needed, speak with a mental health professional or counsellor. Gambling addiction is a treatable condition — seeking help rather than fighting alone is the courageous thing to do.

5

Find alternative entertainment

Build habits that relieve stress through spending time with family, sports, social activities, or hobbies. fb89 wants your overall quality of life to be good.

Minor protection and age verification


fb89 strictly follows a 21+ age policy. Our platform is for individuals aged 21 and above only. Age is verified at registration, and ID proof is requested if there is any doubt.

If there are minors in your household, use parental control software on your computer or mobile device and keep your fb89 account password secure. Never share your login details with anyone.

For parents: If your child attempts to access fb89 or any other gambling site, speak openly with them and use an internet filter to block the site.

Frequently asked questions about responsible gambling


Yes, at fb89 you can easily set daily, weekly, or monthly deposit limits from your account settings. Lowering a limit takes effect immediately. A request to raise a limit goes through a waiting period before it kicks in — this time is given so you don't change your mind on impulse.

When you request self-exclusion, you are given the opportunity to withdraw any eligible balance in your account. Contact fb89's support team via live chat or at [email protected] — they will walk you through the entire process in Bengali.

A time-out is a temporary break — once the set number of days or weeks passes, the account becomes active again automatically. Self-exclusion is a longer-term or permanent solution — you cannot log in while it is active and no promotional messages are sent. If you feel gambling is getting out of control, self-exclusion is a better choice than a time-out.

Yes. fb89's 24/7 live chat support is available in both Bengali and English. For anything related to responsible gambling — setting limits, self-exclusion, or general advice — you can reach us via live chat or at [email protected].

No. fb89 strictly follows a 21+ age policy. It is completely prohibited for any underage person to create or use an account. Age is verified at registration, and ID proof is requested in any suspicious case. Any attempt to violate this policy will result in the account being closed immediately.

Play responsibly — welcome to fb89

Playing within limits means more enjoyment. Explore our games section today or read our FAQ page for any questions.

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