fb89 Terms & Conditions

1 General Provisions

These Terms form the legal agreement between fb89 and any user of the platform. This document applies to all products, services, games, and promotional offers provided by fb89.

By accessing, registering on, or using any service of the fb89 platform, you acknowledge that you have read, understood, and fully accepted these Terms. If you disagree with any part of these Terms, please refrain from using the fb89 platform.

1.1 Definitions

The following terms used in this document have specific meanings:

• "Platform" — fb89's website, mobile application, and all associated services.
• "User" — any person registered on or using fb89.
• "Account" — a user's personal profile and balance information on the platform.
• "Deposit" — funds added to a user's account.
• "Bonus" — promotional funds or rewards granted by fb89.

1.2 Applicable Law

These Terms are governed by the principles of digital commerce and online services that are universally recognised. Users acknowledge that it is solely their responsibility to comply with the laws in force in their own country.

2 Account Registration

To open an account on fb89, users must complete the registration process and provide accurate, complete information. Providing false or incomplete information will be considered a breach of these Terms.

2.1 Registration Requirements

• Only one account per person is permitted; operating multiple accounts is strictly prohibited.
• The name, address, and payment details provided at registration must match official identity documents.
• It is the user's responsibility to keep their account password secure; fb89 will never ask for a password by phone or email.
• Any unauthorised use of the account or security-related issues must be reported to fb89 immediately.

2.2 Identity Verification (KYC)

fb89 reserves the right to verify a user's identity at any time. As part of the verification process, users may be asked to submit a national ID card, phone number, or proof of payment method. Withdrawal processing may be put on hold until verification is complete.

3 Age & Eligibility

fb89 is an online entertainment platform operated exclusively for adults. To use this platform, users must meet the following requirements:

• The user must be at least 21 (twenty-one) years of age.
• The user must be in full mental capacity and using the platform voluntarily.
• If there is a legal restriction on using this type of service in the user's area, they may not use fb89.

Creating or operating an account on behalf of a minor is strictly prohibited. If any user creates an account by providing a false age, that account will be closed immediately and all deposited funds and winnings will be forfeited. fb89 requests that parents and guardians prevent their minor children from accessing this platform.

4 Deposits & Withdrawals

Deposits and withdrawals on fb89 can be made through the following payment methods: bKash, Nagad, Rocket, and bank transfer (Dutch-Bangla, BRAC Bank, or other major Bangladeshi banks).

4.1 Deposit Rules

• Minimum deposit amount: ৳500 (for all methods).
• The payment method used must match the name registered on the account.
• Deposits made using a third-party bank account or mobile wallet are prohibited.
• fb89 reserves the right to return funds deposited from suspicious or unauthorised sources and to close the associated account.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳800.
• Withdrawal requests are generally processed within 30 minutes to 3 hours.
• Withdrawals may be delayed if identity verification has not been completed.
• Withdrawal funds will only be sent to the same method used at the time of deposit or to a verified account.
• Withdrawable funds derived from bonuses will only become withdrawable after the wagering requirements described in the Bonuses section below have been met.

5 Bonuses & Promotions

fb89 offers its users various types of bonuses and promotional offers. Each bonus has its own terms, and users must comply with those terms.

5.1 Welcome Bonus

On their first deposit at fb89, users will receive a 100% bonus of up to ৳20,000. For example:

• Deposit ৳1,000 → Bonus ৳1,000 → Total balance ৳2,000
• Deposit ৳42,000 → Bonus ৳20,000 → Total balance ৳62,000

5.2 Wagering Requirements

Before withdrawing funds received from a bonus, users must wager 20 times the bonus amount. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus. For example, the wagering requirement for a ৳1,000 bonus is: ৳1,000 × 20 = ৳20,000 in bets.

5.3 General Bonus Terms

• Bonus funds cannot be withdrawn directly; wagering requirements must first be met.
• Each bonus can be received only once per account.
• If a bonus is not used within the specified time after being awarded, it will be cancelled automatically.
• If evidence of fraudulent activity to obtain bonuses is found, the account will be closed.
• fb89 reserves the right to modify or cancel bonus offers at any time.

5.4 VIP Program

fb89's VIP program has four tiers, determined by a user's activity and loyalty:

• Bronze — weekly cashback of up to 0.4%
• Silver — weekly cashback of up to 0.8%
• Gold — weekly cashback of up to 1.1%
• Platinum — weekly cashback of up to 1.5%

Moving to a higher VIP tier depends on consistent participation and the user's relationship with the platform. fb89 reserves the right to review or modify VIP benefits at any time.

6 Gaming Rules

All game services available on fb89 have their own rules, which are displayed within each game. Users are advised to read the rules of the relevant game carefully before playing.

6.1 Sports Betting

fb89's sports betting section offers the opportunity to place bets on cricket, football, kabaddi, and various other sports. All bet outcomes are determined based on the official results of the relevant sports authority.

• Please verify all information before confirming a bet; it may not be possible to change a bet once it has been accepted.
• Bets placed at odds that were incorrectly displayed due to a technical error will be considered void.
• If a match is abandoned or postponed, bet outcomes will be determined in accordance with fb89's own rules.

6.2 Casino Games

fb89's casino section offers slots, live table games, fishing games, and many more. All games are operated by third-party software providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt, and others).

• The RTP (Return to Player) and other technical details of each game are determined by the respective game provider.
• In the event of a bug or technical issue in the game software, fb89 works with the provider to resolve the matter.

6.3 Game Provider Terms

Each game provider has its own terms and conditions that are linked to fb89. Contact fb89's support team to learn more about the specific rules of any particular game.

7 Prohibited Activities

To ensure fair use of the fb89 platform, the following activities are strictly prohibited:

• Creating or operating multiple accounts.
• Fraudulent activity to obtain bonus or promotion benefits.
• Using software, bots, or automation to alter or influence game outcomes.
• Unauthorised access to or hacking of another user's account.
• Money laundering or operating an account using illegally obtained funds.
• Placing bets on behalf of a third party or managing accounts for others in exchange for a commission.
• Exploiting technical errors on the platform to gain an unfair advantage.
• Impersonating fb89 staff or spreading misleading information.

8 Account Suspension & Closure

fb89 reserves the right to temporarily suspend or permanently close a user's account without prior notice in the following circumstances:

• Breach of any provision of these Terms.
• Failure to complete identity verification or provision of false information.
• The account remaining inactive for an extended period.
• At the user's own request (voluntary closure).
• A self-exclusion request under the responsible gaming policy.

8.1 Account Closure by the User

Users may request the closure of their account at any time by contacting fb89's support team. Before the account is closed, all pending withdrawals will be processed and any bonuses with unfulfilled wagering requirements will be cancelled.

9 Intellectual Property

All content displayed on the fb89 platform — including logos, brand materials, graphics, text, software, and designs — is the intellectual property of fb89 or its service providers.

• Users may not reproduce, distribute, or commercially use any content from fb89 without prior permission.
• Use of fb89's trademarks or logos is strictly prohibited.
• Intellectual property related to game software belongs to the respective game providers.

10 Limitation of Liability

fb89 is committed to providing a safe and reliable platform. However, fb89's liability is limited in the following matters:

• Interruptions to gaming or betting processes caused by internet connectivity issues or technical problems from third parties.
• Account information leaks or losses resulting from the user's own negligence.
• Services being restricted or discontinued due to changes in law.
• Service disruptions caused by unforeseen natural disasters or force majeure circumstances.

fb89 is not liable for any indirect losses, lost profits, or special damages incurred by any user.

11 Privacy & Data Protection

fb89 uses SSL encryption and industry-standard security measures to protect users' personal information. To learn more about how user data is collected, stored, and used, please read fb89's Privacy Policy.

fb89 never sells users' personal information to third parties. However, information may be shared with authorities in cases of legal obligation or security investigations.

12 Changes to Terms

fb89 reserves the right to change, amend, or update these terms at any time. Updated terms will take effect as soon as they are published on the website.

• For significant changes, fb89 will notify users via their registered email.
• Continued use of the platform after any changes will be considered acceptance of the new terms.
• If you do not agree to the new terms, you may request to close your account.

Always check the "Last Updated" date at the top of this page to confirm you are reading the latest terms.

13 Responsible Gaming

fb89 takes responsible gaming very seriously. We believe that gaming is a form of entertainment, not a source of income. Users are encouraged to play in an aware and responsible manner.

• Bet within your financial means; never bet with money you cannot afford to lose.
• Avoid continuously increasing your bets in an attempt to recover losses.
• If gaming is affecting your daily life, relationships, or work, please seek help.
• You can use fb89's self-exclusion feature to temporarily or permanently exclude yourself from the platform.

To learn more about responsible gaming, please visit fb89's Responsible Gaming page.

14 Contact

If you have any questions, comments, or complaints regarding these terms, please contact fb89's support team through the following:

• Live Chat: Use the platform's live chat for direct support, available 24/7.
• Email: [email protected] — support is available in both Bengali and English.

fb89 strives to resolve all complaints as quickly as possible. In any dispute, fb89's decision will be considered final, though the user's right to appeal is reserved.

These terms apply to all services on the fb89 platform. By using fb89, you are considered to have fully accepted all of these terms. fb89's Privacy Policy and Responsible Gaming policy are also part of these terms.